EtA - How it works

• Site Visit
  • Role of assessor
  • 3 methods: documentation, observation and interviews with staff
  • Confidentiality
• Scoring
  • 3 equal sections
  • Scoring of 0 - 3
  • Minimum of 1 must be scored on all performance indicators
• Approvals Board
  • Assessors submit report
  • Register applicant as Committed/Quality or Excellence through Accessibility
  • Registration for three years
  • Appeals Process
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