Code of practice

• Country: France
• Provider: Braillenet
• Provider form: Non Profit
• Validity of Quality Mark: 2 years
• Withdrawal conditions
  • If website fails periodic evaluation (12 days time limit to repair) otherwise label is withdrawn
  • At the end of contract
• Frequency of controls: Mandatory 1 year after awarding, controls may be made after 6 and 18 months (not mandatory)
• Screening process: In addition to periodic controls, complaints from users contribute to ongoing verification
• Transparency for public
  • Label displayed on homepage
  • A gallery
• Pricing Model:
  • Bronze (10pages) = 2700
  • Silver/Gold (10pages) = 3600
    • - prices include 2 year periodic verifications and follow up
• Data protection Audit certificates (not detailed reports) are published
• Marketing: minimal marketing, BrailleNet notoriety sufficient
• Publicity: Web site
• Feedback / Complaints channel: website owner has to provide channel for complaints; complaints are received by BrailleNet and transferred to owners (12 day time limit to repair, if not: withdrawal)